Pets in Rentals

Pets can be part of a successful tenancy when consent, property suitability and responsibilities are clear. For a Doubtless Bay rental, assess the actual home and the proposed animal, then record the request and decision in writing.

Can a tenant keep a pet in a rental property?

A tenant can keep a pet where the tenancy agreement allows it or the landlord gives written consent. Under the rules that took effect on 1 December 2025, a landlord must have reasonable grounds to decline a new pet request. A blanket assumption that every rental excludes pets is not an adequate decision process.

Check whether the agreement already provides ongoing consent for the type and number of pets involved. Disability assist dogs are excluded from the pet-consent and pet-bond requirements. Different transitional rules apply to pets approved and kept before 1 December 2025.

How should a pet request be handled?

Use Tenancy Services’ pet-consent process and request form. Identify the animal and give relevant information about how it will be kept. Keep a copy of the request, the date it was received and the written response.

The landlord must decide and respond in writing within 21 calendar days, including where more information has been requested. An approval can include reasonable conditions. A refusal must identify reasonable grounds. If you disagree with a decision, use the official dispute pathway rather than assuming consent or changing the locks, rent or tenancy arrangements.

What should be checked at a Doubtless Bay property?

Look at fencing and gates, usable outdoor space, flooring and the areas the animal can access. For a home on a larger section, confirm which land belongs to the tenancy and whether boundaries are secure. Check relevant council rules and any body corporate requirements before relying on an advertised pet policy.

Discuss practical care arrangements, cleaning and how the tenant will prevent damage or disruption. Record the property’s starting condition with dated photos, including floors, doors, gardens and fencing. A coastal location or large lawn does not automatically establish that a property suits a particular animal.

When can a pet bond be charged?

A permitted pet bond can be no more than two weeks’ rent, with only one pet bond per tenancy, even where several pets are approved. It must be clearly identified and properly lodged. It is not an automatic extra charge for every existing pet: the commencement and consent rules matter. A pet bond cannot be charged for a disability assist dog.

Read the current pet-bond guidance and rules for previously approved pets before changing an existing arrangement. Document any damage separately from fair wear and tear; a bond is not a substitute for evidence.

Who should I contact about my property?

For a tenancy managed by Ray White Doubtless Bay, contact your property manager using the details in your agreement. You can also call the office on 09 406 1005 or use the enquiry form below. This form requests a conversation; use the official written request process for formal pet consent.

Owners can request a rental appraisal or discuss property management services. For independent rights and responsibilities, start with Tenancy Services’ pet guidance.