Switching to Ray White

Changing property managers in Doubtless Bay starts with the current agreement, tenancy records and a clear view of what you want to improve. A careful handover aims to keep communication and administration continuous while the management arrangements change.

Define the service you need

Identify the reason for reviewing management: reporting, local availability, repairs, record keeping or a change in your own circumstances. Compare the proposed service against those needs. Ask how the manager will keep you informed and which decisions remain yours.

Our management services page helps structure the conversation. Obtain the actual scope, fees, exclusions and authority in writing. Confirm locally available options rather than assuming a network product label establishes the service.

Review the current agreement first

Check the management authority, notice requirements, fees and upcoming commitments before setting a transfer date. Seek independent advice about an unclear obligation. Changing manager and ending the tenancy are separate matters; the tenant’s agreement and rights still need to be respected.

Tell the incoming manager whether the home is occupied, vacant or being marketed, and whether a sale or owner move is planned. A handover should account for those circumstances rather than following a date chosen without the relevant records.

Gather the property and tenancy information

Organise the tenancy agreement and variations, rent account, bond details, inspection history, condition photographs, keys and relevant correspondence. Identify unpaid invoices, approved work, unresolved repairs and any appointments already arranged.

For coastal or rural homes, include tank water, wastewater, drainage and access information. Transfer operating instructions, service records and contractor contacts for supplied equipment. Explain owner-retained areas, shared spaces and any agreed outdoor maintenance arrangement.

Coordinate the practical change

Agree who requests and supplies records and how completeness is checked. Keep sensitive tenant information secure during the transfer. Confirm the current official steps for changing landlord or agent information with Tenancy Services, including digital bond arrangements where applicable.

Tenants need clear information about the management contact, rent instructions and repair pathway. Verify any changed payment details through trusted channels. Make sure a reported fault remains assigned to a person rather than falling between the outgoing and incoming managers.

Check the first priorities after handover

Review outstanding work, future inspections, reporting and owner approvals. The maintenance guide and inspection records guide help identify questions for the new arrangement.

Contact Ray White Doubtless Bay with the address, current tenancy status, intended timing and the service you want to improve. Ask the team to explain the proposed handover and information needed before committing to a change.